Terms of service.
Courses, products and services are offered by
KEO Ceramics ApS
CVR number: 44860961
Cancellation: KEO Ceramics ApS reserve the right to cancel workshops, courses, lectures, 1:1 feedback sessions & events in the event of illness or other unforeseen events. In the event of cancellation, we will find a new date, alternatively you will get your money back. In case of cancellations, you will receive an email as soon as possible.
Payment and delivery: You can pay with VisaDankort, VISA, American Express Mastercard and Mobilepay.
Immediately after the purchase, you will receive an invoice by email to the provided email address.
Prices & Fees: KEO Ceramics ApS is aimed at both private people and businesses and all prices are therefore stated in Euros including VAT.
Digital products are delivered immediately after purchase via e-mail or password to a closed forum. The digital product will be sent to the e-mail you entered when creating it. Digital products are not refundable or returnable.
Instalment Payment: For installment payments, the amount stated on the product page is automatically deducted each month.
Receipt is sent by e-mail. Your receipt will also show how you can change your payment information and how to get in touch with our customer service.
Refunds are not offered for purchases of digital products and already completed 1:1 sessions.
In the event of non-payment, access to the material is closed and can only be opened again when the arrears have been paid.
In case of payment after due date, interest of 0.70% per started month and a reminder fee of 15€ per reminder letter.
After sending the 1st reminder, the arrears can be sent to debt collection without further notice.
Change to a new card: Do you need to change your information regarding payment card, this can be done via your invoice, where you will always find a link to update your card information on each invoice. Unfortunately, KEO Ceramics is unable to change your card details.
KEO Ceramics never store your card numbers, expiry date or validation codes and will never contact you to ask for them. So if you are contacted with a request like that, then know that it is fraud.
If you get a new card, you can change the information yourself.
Right Of Return: KEO Ceramics ApS reserves the right to terminate a mentoring course or other course or workshops at any time, without notice or further justification, with a proportionate refund of the price.
Note: When purchasing digital products, where the material is delivered right away, then the 14-day right of withdrawal expires.
Rights: Purchases of digital products, webinars, 1:1 sessions and other events at KEO Ceramics ApS are not covered by the right of withdrawal, according to the Danish Consumer Contracts Act, more specifically the "Act on certain consumer contracts § 17 par. 2, cf. section 9 subsection 2 no. 2a.”
All rights to courses (online or live), lectures and online products, texts and images belong to KEO Ceramics ApS.
Upon purchase, one license is obtained per purchased product. If there are several of you from the same company, additional licenses can be purchased at a 50% discount. Contact us at keo.ceramics@gmail.com so we can send an extra log-in.
All purchases of digital products are personal and may therefore not be sold, lent, given away or otherwise distributed without prior written agreement with KEO Ceramics ApS.
Copying parts of the course content, graphics or titles for resale in your own company is not permitted without clear written agreement/permission from KEO Ceramics Aps.
The materials on KEO Ceramic learning platforms are protected by copyright law, and any unauthorized use of any materials by any user or other party may violate copyright, trademark, and other laws
This means that you must not copy anything from the course and sell it on in your own company or use it in your marketing or anything else without a clear written agreement/permission from KEO Ceramics Aps.
Live content rights: All live discussions are recorded and are property of KEO Ceramics ApS. All rights are reserved. Students who choose to post their work or experiments on the class pages are doing so with the knowledge that they will be discussed on a recording and that the recording becomes property of Keo Ceramics Aps. By contributing in the discussion or by sending pictures or video content you grant KEO Ceramics ApS an irrevocable transferable license for the use and reproduction of their image and audio recording and of their work or experiments without any right to compensation in exchange. KEO Ceramics ApS reserves the right to use these recorded videos for any future recording, class, projects, publications or other commercial purpose.
Disclaimer: KEO Ceramics Aps can under no circumstances be held liable for direct losses or consequential damages when participating in the classes. KEO Ceramics is therefore not liable for damages to your pottery, tools, kiln, equipment, studio or person damage.
KEO Ceramics Aps reserves the right for printing and price errors.
KEO Ceramics Aps does not provide refunds when activities/audio responses have to be cancelled, e.g. as a result of illness, vandalism, fire, technical failure or other unforeseen events. In these cases, another similar activity is offered as soon as possible as compensation.
KEO Ceramics Aps cannot be held liable for any damages for breakdowns or failed access to the website, breakdowns in power supply or internet connection, vandalism of the system (both physical as well as computer viruses and hacking), misuse of personal data or other conditions and circumstances beyond KEO Ceramics Aps control. Keo Ceramics cannot be held accountable for damages, loss of data or loss of profit even if KEO Ceramics Aps has been notified of these losses orally or in writing.
Applicable Law: The Terms of Use are governed by Danish law